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Terms & Conditions



1. Introduction


Welcome to TechAircraft Solution Pvt. Ltd ("Company", "we", "our", "us").

TechAircraft Solution Pvt. Ltd is an online survey platform that allows users to participate in surveys and earn rewards. These Terms and Conditions ("Terms") govern your use of our platform, along with our Privacy Policy.

By registering and accessing our Service, you agree that you have read, understood, and accepted these Terms. If you do not agree, you may not use the Service.


2. Eligibility


• You must be at least 18 years old to use the Service.
• By using the Service, you confirm that you have the legal capacity to enter into this agreement under Indian law.


3. Communications


By using our Service, you agree to receive newsletters, promotional content, and other communications. You may unsubscribe at any time by following the link or emailing help@techaircraft.com.


4. Purchases & Fee


1. To access TechAircraft Solution Pvt. Ltd features, users must pay a one-time Entry Fee (security deposit).

2. Entry Fee Refund Eligibility:
• All Plan Users: Refund available if they are eligible.
• Service Charge: 10% of the Entry Fee will be deducted annually as a maintenance charge.

3. Free Trial: May be offered at the Company's discretion. Billing information may be required to activate Free Trial. Unless cancelled before expiry, charges will apply after the trial ends.


5. Service Level Agreement (SLA)


• We will make a best-effort attempt to process feedback correctly and in a timely manner.
• However, irrelevant responses or unsupported content are not covered under SLA.
• Services may be temporarily unavailable during maintenance or server load issues.


6. Refunds


1. Refunds are discretionary and subject to eligibility conditions.

2. No refunds will be provided in cases of:
• Account suspension due to inactivity or malpractice
• Voluntary discontinuation by the user
• Partial usage of services

3. Refunds (if eligible) will only be processed via the original payment method.

4. The Company reserves the right to utilize the Entry Fee/Security Deposit for internal operations but remains liable to refund eligible users.


7. Prohibited Uses


You must not:


8. Accounts


1. Accounts must remain active. Failure will result in suspension.

2. All accounts remain the property of TechAircraft Solution Pvt. Ltd.

3. Users are responsible for keeping login credentials secure. Any misuse under your account will be your responsibility.

4. Sharing, reselling, or trading accounts is strictly prohibited.


9. Intellectual Property


• All content, features, design, and software on TechAircraft Solution Pvt. Ltd remain the exclusive property of the Company.
• Unauthorized copying, redistribution, or modification is prohibited.


10. Copyright Policy


We respect intellectual property rights.
• Copyright complaints must be emailed to help@techaircraft.com with the subject "Copyright Infringement".
• Complaints must follow the Indian Copyright Act, 1957 with details of the work, infringing URL, your ownership proof, and a sworn declaration.


11. Analytics & Data


We may use third-party analytics providers to monitor Service usage.


12. Disclaimer of Warranties


• The Service is provided on an "as is" and "as available" basis.
• We do not guarantee uninterrupted access, survey availability, or fixed earnings.
• We disclaim all implied warranties, including merchantability and fitness for a particular purpose.


13. Limitation of Liability


• Our liability is limited to the amount of Entry Fee or amount paid by the user, whichever is lower.
• We are not liable for indirect, incidental, or consequential damages.


14. Termination


• We may suspend or terminate accounts immediately in cases of violations.
• Users may discontinue anytime, but termination does not entitle them to refunds unless eligible under the Refund Policy.
• Provisions relating to ownership, liability, and indemnity survive termination.


15. Governing Law


• These Terms shall be governed by the laws of India.
• Jurisdiction shall rest with the courts of Noida, Uttar Pradesh.


16. Amendments


• We may update these Terms at any time.
• Continued use of the Service implies acceptance of revised Terms.


17. Waiver & Severability


• Non-enforcement of a clause does not waive our rights.
• If any provision is found invalid, the rest will remain enforceable.


18. Disclosure


TechAircraft Solution Pvt. Ltd will not disclose partner or service provider identities to customers under any circumstance.


19. Contact Us


Please send your feedback, comments, or requests for technical support by email: help@techaircraft.com


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